BUSINESS PROCESS OUTSOURCING (BPO)

The BPO sector has traditionally served as the last mile delivery vehicle for the Corporate sector. The global BPO market in 2019 was USD 225.1 billion and is expected to grow at a compound annual growth rate (CAGR) of 8.0% from 2020 to 2027, riding on improved telecommunications and IT capabilities. Functioning as a fulcrum for customer outreach and business connectivity, Business Processing and Outsourcing has positively impacted the growth and outreach of businesses worldwide, spanning across all sectors.

GOIGI has partnered major enterprises worldwide in cutting down business delivery costs and improving profitability through our proficient BPO services. GOIGI has successfully incorporated cloud computing, social media networks, data science and intelligent analytics in the service delivery model to lower turnaround times and enhance business penetration for our associates Worldwide.

This is how our BPO services ensure maximum profitability and higher ROIs for our glbal clients

1. System Automation: We have enabled our associates to cater to higher volumes of businesses and reduce query response times through use of automated chat bots and robotic process automation.
2. Cloud Storage: GOIGI has successfully reduced infrastructural costs of its clients through optimized use of cloud storage facilities, thereby reducing unnecessary wastage of space for data storage and strongly cutting down on energy consumption.
3. Analytics and Big Data: Through intelligent data tracking, analysis and predictive modeling GOIGI has enabled Organizations to master the art of predictive strategizing.
4. Platform Integration: Businesses are no longer overtly dependent upon phone calls and email leads. GOIGI has integrated all digital marketing platforms in building up a concerted effort towards lead generation and business conversion.

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